Cancellation Policy

Welcome to Red Coal, operated by SHREE BALAJI HOLDINGS. This Cancellation Policy outlines our procedures for canceling orders placed on our website.

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Order Cancellation:

You may cancel your order within 5  min of placing it by contacting us at info@redcoaldehradun.com or by calling us at +91 92581 59437. Once your order has been processed and shipped, it cannot be canceled.

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Refund Process:

If you cancel your order within the specified time frame, we will issue a full refund to your original payment method. Refunds may take 3-5 business days to process, depending on your financial institution.

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Exceptions:

Some products may not be eligible for cancellation, especially if they are custom-made or personalized. Please contact us for more information about canceling specific products.

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Policy Changes:

We reserve the right to update our Cancellation Policy at any time without prior notice. Any changes will be posted on this page, and the revised date will be updated accordingly.

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If you have any questions or concerns about our cancellation policy, please contact us at info@redcoaldehradun.com or call us at +91 92581 59437.